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Terms of Use
Please read these Terms of Use before using the website.
Welcome to the Amoria Ltd. ("Company") ("Website") website. The Website serves as a platform for purchasing jewelry and other products of the Company brand, as they become available on the Website from time to time ("Products"). Additionally, you will find guides and additional information on the Website to improve your shopping experience, FAQs, contact options, and even opportunities to apply for a job with the Company ("Content").
Acceptance of Terms of Use
1.1. The use of the Website, Content, and Products displayed on it, is subject to the following Terms of Use ("Terms"). Any use of the Website indicates your acceptance and approval of the Terms and the Privacy Policy at https://amoriajewelry.com/pages/privacy-policy. If you do not agree to the Terms, in whole or in part, you are not permitted to use the Website for any purpose. The Company reserves the right to update the Terms from time to time.
1.2. Use of the Website by users aged 16-18 is permitted subject to parental or guardian approval, and continued use by such users implies that this approval has been obtained as required.
1.3. The Terms are written in the feminine form but are intended for all genders.
User Obligations on the Website
2.1. The Website allows for the purchase of Products by individual private buyers only. Wholesale purchases and/or sales for distribution or resale of Products are not permitted.
2.2. The Company aims to ensure that the Website operates properly and that the various Content serves users optimally and safely. Therefore, you are required not to perform the following prohibited actions:
2.2.1. Browsing, scanning, or using the Website services through computer software designed to collect information or perform actions by mimicking a regular user, including Bots or Crawlers;
2.2.2. Manipulating internal page URLs to access pages that a user does not have direct access to (URL Hacking);
2.2.3. Performing actions that constitute a violation of the law, including avoiding uploading or publishing content that infringes another's copyright, trademark, or trade secret, publishing defamatory, obscene content, or infringing upon another's privacy;
2.2.4. Altering the design of the Website, source code, elements appearing on the Website, or Content, in a manner that infringes the exclusive rights of the copyright owner, according to the Copyright Law, 2007;
2.2.5. Interfering in any way with the operation of the Website.
2.3. The Company may, at its sole discretion, block and/or cancel user access to the Website, including in the following cases: the user has acted illegally and/or violated any of the Terms; the user has performed an action that harms the Company and/or its representatives and/or the proper functioning of the Website and/or any third party; the user has provided incorrect and/or misleading details.
Product Purchases on the Website
3.1. The Website allows for the purchase of Products as they are displayed from time to time. It is clarified that product images on the Website are for illustration purposes only.
3.2. To purchase Products, you can create a user account and/or provide details such as full name and email address, and choose a personal password. When placing an order, you will also be required to provide a shipping address, mobile phone number, and credit card details for the order (if you choose this payment option). Alternatively, you can place an order without creating a user account by filling out an order form on the Website and providing the required details with each order.
3.3. Creating an account on the Website allows for various functions available only to registered users, including tracking recent orders. For return visits to the Website (after creating a user account), you will need to log in using your email address and password to make a purchase.
3.4. If you wish to purchase Products on the Website, you will first need to select the desired Products and add them to your shopping cart. Products marked as "out of stock" cannot be ordered via the Website.
3.5. If you have a coupon code for purchasing a Product, you must enter the relevant coupon code in the designated field during the purchase process. The Company may set different rules regarding the use of coupon codes, in accordance with the law and Section 4 below.
3.6. At the end of the process, you will be asked to confirm the order details, choose a payment method, and provide the necessary payment details. If you choose to pay by credit card, your credit card details will be provided directly to the service providers who will process the payment ("Payment Provider"), and accordingly, the use of your personal details will be subject to the Payment Provider's Privacy Policy. If you choose to pay via Bit, PayPal, BuyMe voucher, or any other payment method ("Payment Method"), the use of this option will be subject to the Payment Method's Terms of Use and Privacy Policy. If you choose to make a payment by phone, a Company representative will contact you by phone to arrange the payment.
3.7. When placing an order using a credit card or a Payment Method linked to a credit card, the Payment Provider will check the credit card details provided, and upon receiving confirmation from the credit card company or after completing the payment via the Payment Method, you will receive a confirmation of the order. It is clarified that the charge for a purchase transaction will be made upon completion and confirmation of the order by the credit card company. If the provided credit card details are incomplete and/or inaccurate and if the credit card company refuses to honor the credit card and complete the transaction, you will receive a corresponding notification and the ordered Product will not be delivered. In the case of payment via BuyMe or another voucher available for use on the Website in the future, a similar process will be carried out by the issuing company instead of the credit card company.
3.8. The Company reserves the right to update the prices of the Products on the Website from time to time at its sole discretion. The price you will be charged for a purchase transaction is the price that is in effect on the Website at the time of placing the order.
3.9. If offers to purchase Products or services on the Website include a promotion or discount, such promotion or discount will be limited in stock and/or time and/or other conditions as detailed on the Website.
3.10. The prices displayed on the Website do not include shipping fees and/or other costs that may apply, as detailed in the transaction breakdown.
Gift Cards
4.1. Digital gift cards of the Company ("Gift Card") can be purchased on the Website.
4.2. The Gift Card is valid for use on the Website and in the Company's stores without any expiration date.
4.3. When purchasing a Gift Card, you must choose the amount you wish to load. If you wish to purchase a Gift Card for an amount not listed on the order page, you may contact the Company using one of the methods listed in Section 11.
4.4. To redeem the voucher on the Website, you must enter the code received at the end of the purchase in the designated field on the order page.
4.5. To redeem the voucher in the Company’s stores, you must provide the code received at the end of the purchase to the salesperson at the time of purchase.
4.6. You can send the Gift Card as a gift to an email address of your choice or to your own email address.
4.7. If you choose to send the Gift Card via email and/or provide other details, you bear full and sole responsibility for providing the details and their accuracy.
Product Delivery
5.1. Product delivery will be in accordance with the Company's shipping policy at https://amoriajewelry.com/pages/shipping-returns-policy, as updated from time to time ("Shipping Policy"), via Israel Post and/or a courier company contracted by the Company from time to time or in the Company's stores.
5.2. Product delivery may incur shipping fees as detailed in the Shipping Policy ("Shipping Fees"). Shipping Fees will be added, if applicable, to the product price listed on the Website. The Company reserves the right to update shipping fees from time to time at its sole discretion.
5.3. Subject to the law, the Company is not and will not be responsible for any act and/or omission by the shipping provider, including delays in delivery.
5.4. You are requested to check the product's contents and condition immediately upon receipt and compare it to the order and the invoice included with the shipment. For any questions or inquiries about the supplied product, please contact us using the details in Section 11 as soon as possible.
Cancellation, Returns, and Exchanges Policy
6.1. The Company operates in accordance with applicable laws, including the Consumer Protection Law, 1981, and the regulations enacted under it ("Consumer Protection Law"). In case of a conflict between the legal provisions (including the Consumer Protection Law) and the cancellation policy terms below, the relevant legal provisions will prevail.
6.1.1. You can cancel a transaction related to a product purchased through the Website within fourteen (14) days from the product's delivery date, provided the product is returned in its original packaging and without any damage. Cancellation requests will not be accepted after fourteen (14) days.
6.1.2. If you are a person with a disability, a senior citizen, or a new immigrant as defined by the Consumer Protection Law, and the transaction involved communication with a Company representative (including communication via electronic means), you may request to cancel the transaction and return the product within four (4) months from the date of receipt of the product or receipt of an email confirming the order, whichever is later.
6.1.3. Cancellation notices should be sent using one of the methods listed in Section 11.
6.1.4. To return the product, you must fill out and submit a return form available on the Website at https://amoriajewelry.com/pages/shipping-returns-policy or contact us directly using the details provided in Section 11.
6.1.5. If you cancel the transaction, you will be refunded within fourteen (14) days from the date of cancellation, subject to the terms and conditions specified on the return form.
6.1.6. The Company reserves the right to reject or limit the cancellation of a transaction or the return of a product, including due to the product being used, damaged, or not in its original packaging. Additionally, the Company is not responsible for return shipping fees.
Intellectual Property
7.1. All intellectual property rights in the Website, including the design, source code, content, logos, trademarks, and other proprietary rights, belong to the Company or its licensors.
7.2. No rights or licenses to any of the intellectual property mentioned in Section 7.1 are granted except for the limited right to use the Website in accordance with these Terms.
Limitation of Liability
8.1. The Company is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the Website or any Products purchased through it.
8.2. The Company is not liable for any interruption or error in the Website's operation, including any technical issues, bugs, or system failures.
8.3. The Company is not responsible for any damages resulting from unauthorized access to user accounts or personal information.
Governing Law and Jurisdiction
9.1. These Terms are governed by and construed in accordance with the laws of the State of Israel.
9.2. Any disputes arising from the use of the Website or the Terms will be subject to the exclusive jurisdiction of the competent courts in Tel Aviv, Israel.
Contact Information
10.1. For any questions or inquiries regarding the Website, Products, or these Terms, please contact us at amoriabrand2024@gmail.com.
Miscellaneous
11.1. The Company reserves the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on the Website.
11.2. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be in full force and effect.
11.3. These Terms constitute the entire agreement between you and the Company regarding the use of the Website and supersede any prior agreements or understandings.
Customer Service For inquiries and details regarding our products and/or their delivery, you can reach our customer service through one of the following ways: